Spring 2022 Basic Mediation Training (virtual):

Part I – May 13, 14, & 15

Part II - May 27, 28, & 29

(Rescheduled from the original March date)

Register online here:

or, over the phone by calling 509-456-0103 Ext 3. 

Leslie Ann Grove
Executive Director, Northwest Mediation Center
and Northwest Mediation Center staff

Training Location (when in-person):

The Community Building – 35 W. Main, Spokane, WA 99201



(Training is offered on two, non-consecutive weekends,
for minimal interference with conventional work schedules. 
Participants must complete both Part I and Part II )

Learn the basic art, craft, science, and ethics of facilitating peaceful conflict resolution.
Special Benefit (if you get hooked!): Completion of Northwest Mediation Center’s 40-hour Basic Mediation course is the main prerequisite for entrance into the Practicum Program leading to Mediator Certification.

 Who will benefit from this training?

 Teachers – Counselors – Attorneys – Ministers – Social Workers
Human resource staff – Supervisors and Managers – Business Professionals
Customer Service and Sales Persons – Law Enforcement

Training content includes:

  • Convening skills – how to invite parties to the table

  • Conflict theory – how and why conflicts are born and grow

  • Conflict styles — analyzing approaches to conflict

  • Neutrality and Confidentiality — hallmarks of the process

  • Ethics, conflict resolution process, & techniques — helping parties craft resolutions

  • Agreement writing — helping parties memorialize their agreements

  • Mediation and the Law —

    • how laws effect mediation

    • and how mediated agreements effect litigation

  • Role plays — trying out new skills in mock mediation sessions

  • And much more!