Winter 2023 Basic Mediation Training (virtual):
Part I – January 20, 21, & 22
Part II - February 3, 4, & 5
Register online here:
or, over the phone by calling 509-456-0103 Ext 3.
Leslie Ann Grove
Executive Director, Northwest Mediation Center
and Northwest Mediation Center staff
Training Location (when in-person):
The Community Building – 35 W. Main, Spokane, WA 99201
(Training is offered on two non-consecutive weekends
for minimal interference with conventional work schedules.
Participants must complete both Part I and Part II.)
Learn the basic art, craft, science, and ethics of facilitating peaceful conflict resolution.
Special Benefit (if you get hooked!): Completion of Northwest Mediation Center’s 40-hour Basic Mediation course is the main prerequisite for entrance into the Practicum Program leading to Mediator Certification.
Who will benefit from this training?
Teachers – Counselors – Attorneys – Ministers – Social Workers
Human resource staff – Supervisors and Managers – Business Professionals
Customer Service and Sales Persons – Law Enforcement
Training content includes:
Convening skills – how to invite parties to the table
Conflict theory – how and why conflicts are born and grow
Conflict styles — analyzing approaches to conflict
Neutrality and Confidentiality — hallmarks of the process
Ethics, conflict resolution process, & techniques — helping parties craft resolutions
Agreement writing — helping parties memorialize their agreements
Mediation and the Law —
how laws effect mediation
and how mediated agreements effect litigation
Role plays — trying out new skills in mock mediation sessions
And much more!