Leslie Ann Grove – Executive Director
After a BA in Music Education, graduate study in both education and philosophy, and law school at Gonzaga University, Leslie began practicing law in 1985 and mediating in 1987.  Her very first mediation training was from Community Boards of Spokane, the predecessor to what has evolved into Northwest Mediation Center. Certified as a mediator through Washington Mediation Association, Leslie is a highly experienced mediator, trainer, and conflict resolution facilitator. Leslie is passionate about the crucial role of alternative dispute resolution and restorative practices in the 21st century. She is excited to work with Northwest Mediation Center, whose board is committed to providing affordable mediation and conflict management education to the community with integrity and creative energy. Leslie’s other passion is music, singing, and playing trumpet professionally. “It’s all about harmony” in music and in peaceful problem solving.

Deb Nielsen – Mediation Director 

Deb completed her BA in Sociology at Gonzaga University in 2015. Following her interest in social justice-related topics and volunteer possibilities, along with a long-time focus on effective communication, she decided to take the Basic Mediation Training from NMC in April 2016, and completed the practicum program to become a certified mediator in December 2018. After serving as a volunteer in the office as part of her practicum experience she began working for the center part-time, and now directs our mediation and intake activities as Mediation Director.

Monica Bertucci – Finance Manager

Monica joined NMC in late 2018 to provide bookkeeping and financial support services.  She has an undergraduate degree from The Evergreen State College and a Masters in Business Administration from Eastern Washington University. She has a diverse professional history, including in retail and business ownership, and currently serves as the Executive Director of Blueprints for Learning.  Having used mediation services herself in both business and family matters, Monica is a firm believer in mediation as an essential resource for people working through any type of negotiation, and is very happy to be part of the NMC team. 

Wendy Schatz – Eviction Resolution Manager

Originally from Portland, Oregon, Wendy became a volunteer mediator with NMC after moving to Spokane five years ago. A certified mediator for nearly a decade, Wendy has mediated family, small claims, neighborhood, landlord/tenant, and elder disputes as well as conducting group facilitation. In her spare time she travels, reads, and spends as much time as possible with her husband, daughter and grand kids. 


Olivia Brownlee – Administrative Assistant

Born in LA and raised in Spokane, after short stints all over the world Olivia moved back to the Inland NW in 2018. She holds a Master of Arts in Theatre for Social Change from Emerson College. When she isn't helping at NW Mediation, she can be found writing, arranging, and performing music for herself, for local vintage bands, and for original musicians across the nation.