top of page


Here’s how Mediation can help in many different situations


Business to Business

The new game store next door is too noisy and your mindful meditation classes are suffering?   The plowing company destroyed your sidewalk planters after the last snow?

Come to the table, if you’re both willing.  A trained mediator can help you work through all the issues so you can be successful and your business relationships can be productive.

Business Partners

Maybe your partnership is ending.  Maybe it needs to re-focus.  Maybe it needs clarification.  Whatever the issue, mediation is a respectful, confidential way to approach partnership challenges without litigation.


Consumer Issues

Is it about customer satisfaction?  Maybe the buyer thinks the seller palmed off some defective merchandise, and the seller thinks the buyer just put it together wrong. Take it to mediation.


You thought you had a contract, but the other party isn’t living up to it—or they say that you’re not living up to it?  Come to the table.  A trained mediator can help you sort it out and resolve the issues, before it erupts into a lawsuit.

Disputes With or Between Small Businesses

Going to court is expensive and time-consuming.  What if you could nip disputes in the bud before they hit lawsuit stage?  Even if you’ve already sued someone or they’ve sued you, what if you could avoid all the time, energy and expense—not to mention stress and frustration—of taking it all the way to trial?  You can.  That’s what mediation is for.


Going through a divorce is difficult and stressful.  The thought of taking personal issues to trial makes it so much worse.  Trained mediators at NMC work with both parties to resolve their issues in a calm, neutral, confidential setting.  If there are children involved, the mediation experience paves the way for the cooperative environment necessary to continue as co-parents.


Parenting Plans/Residential Schedules

Trained mediators at NMC assist divorced, divorcing and never-married parents in working together to develop a child-centered parenting plan. Whether you need to create a new parenting plan or update your current one, mediation provides a cooperative atmosphere to resolve your issues and move forward, focused on your children.

Elder Issues (including Guardianship and Probate)

The last thing we want is for the last years of our loved ones’ lives to be full of stress, conflict and hurt.  And when they’re gone from us, what kind of honor do we do their memories if we fight with our siblings over how to distribute the family treasures?  The courts are there for us if we can’t find another way—but there is another way. The mediation table is a place where everyone involved can sit down to work things out.

Extended Family Mediation

Aunts, uncles, cousins, grandparents, kids, parents . . . the bigger the family, the greater the chance of misunderstandings and quarrels.  Do you know families in which, say, middle-aged sisters haven’t spoken in years?  Still, they miss each other, and wish things were different.  This is just a single example of a case where a session with a trained mediator can help.

Group Facilitation

Churches, non-profits, schools, boards of directors, clubs, agencies, committees—whenever we join together, conflicts can pull us apart. Or, they can help us grow stronger, more united and better able to continue our good work.  When destructive conflict threatens to stop a group in its tracks, inviting a qualified mediator trained in group facilitation to the table—a BIG table—can be the starting point for growth in capacity and understanding.  

If your group is not in conflict, but just hesitant about how to embark on the next step in consensus, a trained group facilitator can help you put together a collaborative strategy for your future.  Use of an outside, neutral facilitator allows every member of a group to relax and focus entirely on the work at hand, without being burdened by having to “be in charge” of the process.


The pipes aren’t fixed?  The rent’s not paid?  The promised new carpet never happened?  More residents in the unit than the lease allows?  When either the tenant or the landlord is unhappy about something the other one did or didn’t do, litigation or formal eviction procedures are not the only way.  In fact, an otherwise good relationship can be preserved, or a shaky one improved, by taking the problems to the mediation table, and letting a trained mediator help the parties talk it through to a resolution that works for both.  Saves money, time, and frazzled nerves too!

Mortgage Foreclosure Mediation -- On Referral from your housing counselor or your lawyer

At Northwest Mediation Center, Mediation Director Melanie Nelson is a trained and certified Foreclosure Mediator under a special program sponsored by the Attorney General of the State of Washington, under the Foreclosure Fairness Act.  Certain parties eligible for this program can be referred by their attorney or housing counselor. 


Fence got moved onto your property? Barking dog?  Alley full of cars? All kinds of neighborhood disputes, ranging from perpetual annoyances to serious infringements on your rights, are appropriate topics for mediation.  Trained mediators can help neighbors turn potential feuds and lawsuits into productive discussions—crafting resolutions that meet each other’s needs and help preserve friendly, peaceful, and cooperative relationships.

​Parent/Teen Mediation

Everyone knows there are often communication issues between parents and their teenage children.  When it’s not a matter of mental or emotional illness, but a case of “they never listen to me,” a mediation session, assisted by a trained mediator, can be the ideal place for everyone to listen to each other—and learn to listen better.  Such sessions can help provide families with skills that will allow them to sit down at the kitchen table together in the future, without a mediator, and resolve issues that seemed like brick walls before.


Your otherwise stellar employee can’t open and close on time, and your other employees are complaining?  Your boss blames you for diminishing business, but won’t listen when you offer ideas to increase business? Work place mediation can preserve workplace relationships and help everyone communicate more effectively at work.

bottom of page